Help & Info
Shipping
After you place your order, we may require additional information in order to verify your identity and prevent fraud. We'll attempt to contact you if that is the case. If we're unable to get a response within 2 days, the order will be subject to cancellation.
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Orders will ship within 7 business days of their purchase date. Once processed, you'll receive an email confirmation with shipping and tracking information. Please note: it can take up to 24 hours for the tracking information to be updated. In the event of a missing package, please first contact the shipping carrier with your tracking number to initiate a package search.
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For any other questions and concerns, email us at shop@howdoyouwearthat.com.
Privacy Policy
How Do You Wear That LLC ( How Do You WearThat, HDYWT) values its users' privacy. We reserve the right to make changes to this Policy at any given time. If at any point in time HDYWT decides to make use of any personally identifiable information on file, in a manner vastly different from that which was stated when this information was initially collected, the user or users shall be promptly notified by email. Users at that time shall have the option as to whether to permit the use of their information in this separate manner. This Policy applies to HDYWT, and governs any and all data collection/usage by us. This Policy does not govern the collection and use of information by companies that How Do You Wear That LLC does not control, nor by individuals not
employed or managed by us. If you visit a website that we mention or link to, be sure to review its privacy policy before providing the site with information. Information We Collect:it is always up to you whether to disclose personally identifiable information to us, although if you elect not to do so, we reserve the right not to register you as a user or provide you with any products or services. This website collects various types of information, such as: voluntarily provided information which may include your name, address, email address, billing and/or credit card information etc. which may be used when you purchase products and/or services and to deliver the services you have requested. Why We Collect Information and For How Long: To better understand your needs and provide you with the services you have requested; To fulfill our legitimate interest in improving our services and products; To send you emails when we have your consent to do so. The data we collect from you will be stored for no longer than necessary. The length of time we retain said information will be determined based upon: the length of time your personal information remains relevant; the length of time it is reasonable to keep records to demonstrate that we have fulfilled our duties and obligations; any limitation periods within which claims might be made; any retention periods prescribed by law or recommended by regulators, professional
bodies or associations; the type of contract we have with you, the existence of your consent, and our legitimate interest in keeping such information as stated in this Policy. How Do You Wear That LLC does not now, nor will it in the future, sell, rent or lease any of its customer lists and/or names to any third parties. How Do You Wear That LLC may collect and may make use of personal information to assist in the operation of our website and to ensure delivery of the services you request. HDYWT uses various third-party social media features including but not limited to Instagram,Facebook and other interactive programs. These may collect your IP address and require cookies to work properly. These services are governed by the privacy policies of the providers and are not within HDYWT’s control. HDYWT may not use or disclose the information provided by you except under the following circumstances: as necessary to provide services or products you have ordered; in other ways described in this Policy or to which you have otherwise consented; in the aggregate with other information in such a way so that your identity cannot reasonably be determined; as required by law, or in response to a subpoena or search warrant; to outside auditors who have agreed to keep the information confidential; as necessary to enforce the Terms of Service on our website; as necessary to maintain, safeguard and preserve all the rights and property of How Do You Wear That LLC. How Do You Wear That LLC takes precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline. Wherever we collect sensitive information (e.g. credit card information), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for "https" at the beginning of the address of the webpage. The Company also uses Secure Socket Layer (SSL) for authentication and private communications to build users' trust and confidence in the internet and website use by providing simple and secure access and communication of credit card and personal information. By using this website, you are hereby accepting the terms and conditions stipulated within this Privacy Policy Agreement. If you are not in agreement with our terms and conditions, then you should refrain from further use of our sites. In addition, your continued use of our website following proper notification or the posting of any updates or changes to our terms and conditions, shall mean that you agree and accept such
changes. If you have any questions or concerns regarding this Privacy Policy as it relates to our website, please feel free to contact us at the following email: shop@howdoyouwearthat.com.
Returns/Exchanges
Unworn and unwashed (it's really easy to tell, so please don't be that person) items with tags attached and in their original condition can be Returned within 15 days of delivery for a full refund to the original method of payment or store credit. After 15 days of delivery, unworn/unwashed items in their original condition with tags attached can be Returned for Store Credit. Original shipping fees cannot be refunded.
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All discounted "SALE" items are "FINAL SALE" and not eligible for return. Please review and consider your purchase carefully before checking out.
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We do our best to accomodate all Exchange requests - in the event that an exchange is not possible you can proceed with a return. If you'd like to request an exchange, please email us with your name, order and requested exchange.
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To initiate a return or exchange, please contact Customer Service at shop@howdoyouwearthat.com with your name and order #.